Member learn · Banking setup
A guided banking setup.
What we'll ask for, why we ask, and how to fix anything that gets stuck along the way.
/assets/learn/banking-setup/hero.png4/5Six steps · Live example
Where you're up to.
Steps unlock in order. We'll surface action links here, by email, and in your dashboard when something needs you.
Profile live
Public handle + verified mark visible.
Banking application started
We've sent your application to the partner.
ID check
Photo ID + selfie match.
Documents requested
Address proof needed (≤90 days old).
Account active
Sort code + account number once approved.
Card ready
Virtual immediate, physical 3–5 days.
Status reference
What the chips mean.
Action required
Your turn
Tap the card and resolve. Usually a single upload or confirmation.
In review
With partner
Usually 1–3 business days. We'll surface the answer here when it lands.
Approved
Done
Next step unlocks. Nothing to do; we'll prompt when the next action comes.
More info needed
Specific question
Partner sent a specific question. Reply inline; no separate forms.
What you may be asked for
Documents — the short list.
Most members are asked for a subset of these. Have them ready and the partner queue moves quickly.
Common requests
- Identity: passport / driving licence / national ID.
- Address proof: utility bill or bank statement ≤ 90 days old.
- Company/business details if you trade as a company.
- Platform income evidence where required (payout summary export).
/assets/learn/banking-setup/document-stack.png4/5Up next
Once you're set up.
The minute the partner approves you, your card and dashboard come alive. Here's what shows up first.